Privacy Policy

CuratedAscents ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our AI chat assistant, or book travel services with us.

By using our services, you agree to the collection and use of information in accordance with this policy.

Personal Information

• Name, email address, and phone number (when you provide them via chat or booking forms)
• Passport details and nationality (required for visa and permit arrangements)
• Payment information (processed securely through Stripe; we do not store card details)
• Travel preferences, dietary requirements, and health information relevant to your trip

Automatically Collected Information

• Browser type, operating system, and device information
• IP address and approximate geographic location
• Pages visited, time spent on site, and referral sources
• Chat conversation history with our AI assistant

• To design and deliver personalized travel itineraries
• To process bookings, payments, and arrange permits and visas
• To communicate with you about your trip (confirmations, updates, pre-departure information)
• To improve our AI chat assistant and service quality
• To send you relevant travel content and offers (with your consent)
• To comply with legal obligations and prevent fraud

We may share your information with:

• Service Providers: Hotels, airlines, trekking operators, and guides necessary to deliver your trip
• Government Authorities: For visa applications, trekking permits, and regulatory requirements
• Payment Processors: Stripe for secure payment processing
• Email Services: For sending booking confirmations and trip communications

We never sell your personal information to third parties for marketing purposes.

We implement appropriate technical and organizational security measures to protect your personal data, including encrypted data transmission (SSL/TLS), secure database storage, and access controls. Payment processing is handled entirely by Stripe, a PCI DSS Level 1 certified provider.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, typically for 3 years after your last interaction with us. Financial records are retained for 7 years as required by law. You may request deletion of your data at any time.

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Opt out of marketing communications at any time
• Withdraw consent for data processing
• Lodge a complaint with a data protection authority

Our website uses the following third-party services that may collect data independently:

• Stripe for payment processing
• Vercel for website hosting and analytics
• Resend for email delivery

Each service operates under its own privacy policy.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at:

• Email: hello@curatedascents.com
• Address: CuratedAscents, 4498 Voyageur Way, Carmel, IN 46074, USA